Council response to corona virus

Updated : 2020-10-23Source : warrnambool gov
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Current status of Warrnambool City Council sites and services


Information subject to change depending on advice from the Department of Health and Human Services:


The outdoor pool is open with the following conditions applying:


·       Maximum of 50 people in the pool

·       Open for exercise only - as per restrictions

·       One spectator only per swimmer under 16

·       Hours are 6am to 7pm Monday to Friday and 7am to 1pm Saturday and Sunday

·       Bookings are essential and can be made by calling AQZ or online

·       No indoor or change facilities will be open as per current restrictions

·       Patrons are asked to arrive ready to swim and will need to go home to change

·       Patrons must hand sanitise on arrival and maintain social distancing



Indoor facilities to remain closed for now.



Terminal building open. Social distancing, face masks required.

Archie Graham Community Centre


For general enquiries about Council’s Ageing and Disability services including
- My Aged Care
- Regional Assessment Service
- Archie Graham programs and services
Phone: 5559 4920

Home Support Services will continue to be provided including:
- Meals on Wheels
- Personal Care
- Domestic Assistance
- Respite Care

For enquiries about these services, phone: 5559 4801


Lady Bay and the Promenade remain open however social distancing regulations apply.

Boat ramps and jetties


BMX Track



Still operating. 

Civic Centre 

Re-opening on Monday, September 28.


Hours are 8.30am to 5pm Monday to Friday.

Other ways to get in touch:

Tel: 5559 4800.


Livechat: (click on the icon at the top right of the page)

Lodge an online request:

Community playgroups/simply singing/ holiday program 

All groups have ceased for the duration of Stage 3 restrictions.

Council meetings

Council meetings closed to the public but livestreamed via

Early Childhood Services

Kindergartens and childcare centres are open.


No events are currently planned.


Environmental Health Services

Still operating.

Family Services

Still operating.

Flagstaff Hill/ Visitor Information Centre

Flagstaff Hill closed
Visitor Information Centre open 10am-3pm Monday to Saturday. Closed on Sunday.


Gymnastics Centre


Immunisation service

Still operating.




The Library reopens Monday, October 26, with reduced hours of 10am to 5pm Monday to Friday and 10am to 1pm Saturday. A limit of 20 people permitted in the library at once and time limits will apply. Public access computers and programs unavailable at this stage.


Lighthouse Theatre


Performances are suspended. The theatre will contact with ticket holders about cancellations or postponements as they are confirmed.

Patrons should visit the Lighthouse Theatre website for the latest status of all upcoming performances and events. Where possible, events will be rescheduled.

In accordance with the Ticketing Code of Practice, refunds will be made where a performance is cancelled.

The Box Office is closed to in-person transactions but is available via phone (5559 4999) on Tuesdays and Wednesdays from 10am to 4pm.

L2P program


Maternal Child Health


Appointments for all babies up to eight weeks of age.

Maximum of 2 children under 6 years of age and 2 adults from same family at the appointment.

Telehealth for all babies and children aged 4 months and over.

Meals on Wheels,

Home and Community Care Services

Domestic assistance - still operating.

Personal care - still operating.

Respite and care support - still operating but without excursions.

Home maintenance - mowing and pruning still operating, limited home modification work (eg building ramps, installing rails).

Meals on wheels - still operating.

Outdoor spaces

The skate park and playgrounds are re-opening. The community dog park has reopened.


Time limits still apply. Free parking is available in the 2P spaces in the Ozone, Parkers and Cramond and Dickson car parks until 11am on weekdays.


Saleyards (SWVLX)

Weekly sales and monthly store sales to continue while adhering to physical distancing and other rules. Please only attend if absolutely necessary and as long as your attendance in not in breach of physical distancing rules or any other advice from the Department of Health and Human Services.

Social Support Groups

The Archie Graham Walking Groups and Social Cycling Groups have temporarily ceased.

For further details contact:

Archie Graham Community Centre

Phone: 5559 4920


Surfside Holiday Park


Office can be contacted between 10am and 3pm on 5559 4700. 


Public toilets remain open but some closures may be required in the future.

Warrnambool Art Gallery


Warrnambool Stadium


Waste, recycling, FOGO service

Operating as normal.

West Warrnambool Neighbourhood House


For people in the West Warrnambool or Dennington area, West Warrnambool Neighbourhood House, supported by Warrnambool and District FoodShare, is providing an outreach service for items such as food hampers and  toiletries.

Contact Jill on 0418 944 276 or